Terms of Service | Ash & Hue

1. Agreement to Terms

By accessing or using the Ash & Hue website (ash-hue.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use our site. These terms apply to all visitors, users, and customers.

2. Products & Pricing

We strive to display accurate product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any errors and to cancel orders placed at an incorrect price. Prices are listed in US Dollars (USD) and are subject to change without notice. All products are subject to availability.

3. Orders & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability or suspected fraud.

All payments are processed securely through Stripe
You agree to provide current and accurate payment information
Orders are confirmed via email once payment is successfully processed

4. Shipping & Delivery

Please refer to our Shipping & Returns page for current shipping timelines and policies. Delivery times are estimates and not guarantees. Ash & Hue is not responsible for delays caused by carriers or customs processing.

5. Returns & Refunds

Our return and refund policy is outlined on our Shipping & Returns page. By making a purchase, you acknowledge and agree to the terms of that policy.

6. Account Responsibilities

If you create an account on our site, you are responsible for:

Maintaining the confidentiality of your login credentials
All activity that occurs under your account
Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

All content on ash-hue.com — including text, images, logos, graphics, and software — is the property of Ash & Hue LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

8. User Conduct

When using our site, you agree not to:

Use the site for any unlawful purpose
Submit false information or impersonate others
Interfere with the site's operation or security
Post reviews or content that is defamatory, obscene, or fraudulent
Use automated tools to scrape or extract data from our site

9. Limitation of Liability

To the fullest extent permitted by law, Ash & Hue LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. Our total liability shall not exceed the amount you paid for the product in question.

10. Disclaimer

Products are provided "as is" without warranties of any kind, express or implied. Results from beauty and skincare products may vary. We do not guarantee specific results from any product. Always perform a patch test before using new skincare products.

11. Governing Law

These Terms of Service are governed by the laws of the State of Arkansas, United States. Any disputes shall be resolved in the courts of the State of Arkansas.

12. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the website after changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:
[email protected]